Partnerships
VienerX Joins Fusion Connect and DataRemote on POTS
VienerX partners with Fusion Connect and DataRemote to deliver a 5G POTS replacement with 48-hour battery backup, E-911 and NFPA fire code compliance.
Direct Answer
VienerX, a Managed IT Service Provider, has partnered with Fusion Connect and DataRemote to deliver a POTS (Plain Old Telephone Service) replacement solution built on DataRemote’s 90X1 POTS IN A BOX®. The appliance provides 5G connectivity with LTE failover, up to 48 hours of battery backup, and full E-911 support over wireless — while meeting National Fire Protection Association (NFPA) fire code requirements for alarm-panel signaling.
Rockville, MD / FOX4 / Feb 25, 2025
Key takeaways
- VienerX is delivering DataRemote’s 90X1 POTS IN A BOX® to its managed-IT client base, in partnership with Fusion Connect.
- The 90X1 combines 5G connectivity with LTE failover and up to 48 hours of battery backup — among the longest standby times in the category.
- The solution meets NFPA fire safety code requirements, making it viable for fire and burglar alarm panel replacement.
- Full E-911 support is preserved over wireless, so emergency call routing doesn’t change for end users.
- The partnership extends DataRemote’s carrier and MSP ecosystem alongside AT&T, MetTel, and RingCentral.
VienerX and DataRemote’s solution to copper retirement
VienerX, a leading Managed IT Service Provider, has partnered with DataRemote to deliver an easy, cost-effective solution for POTS replacement. The offering ensures reliable transmission for critical systems while providing full E-911 support over wireless, enabling a seamless digital transition. As the telecom industry moves away from POTS, businesses face connectivity risks that can disrupt operations — this partnership addresses that gap directly, strengthening business continuity, security, and long-term infrastructure resilience.
POTS retirement demands new safety compliance for enterprises
The DataRemote device at the center of this solution — the 90X1 — delivers 5G connectivity with LTE failover and an industry-leading 48-hour backup battery, meeting compliance requirements set by National Fire Protection Association (NFPA) fire safety codes. DataRemote’s extended power capacity is a differentiator against alternatives with shorter backup durations, particularly for fire and burglar alarm panel applications where continuous line monitoring is required.
Beyond replacing copper lines, the solution adds cellular backup and additional connectivity options — a cost-effective upgrade path for business-critical applications that can’t tolerate downtime.
VienerX expands strategic partnerships to drive IT innovation
VienerX delivers telecom connectivity by collaborating with industry leaders including DataRemote and Fusion Connect. Together, the companies help customers transition to a digital telecom landscape with uninterrupted operations — from optimizing network infrastructure to unifying communications and strengthening end-to-end IT support. This collaboration builds on DataRemote’s broader technical integration with Fusion Connect, which brings the same POTS IN A BOX® hardware to Fusion Connect’s cloud communications customers.
About VienerX
VienerX, established in 1991 and headquartered in Rockville, Maryland, is a provider of CIO services, IT and networking solutions, security solutions, and VoIP telephony services, serving clients in the D.C. Metro area and globally. Under Founder and CEO Wayne R. Viener, the company serves customers ranging from small local businesses to multinational organizations and nationwide franchises.
Ready to replace your POTS lines?
Whether you manage a single site or a national footprint, DataRemote’s POTS IN A BOX® appliances give managed service providers a drop-in path off copper. Get a quote or explore the 90X1 and 90X2 specs to find the right fit.
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POTS IN A BOX®DataRemote’s family of cellular appliances that keep analog voice, alarm, fax, and data endpoints operating after their copper lines are retired.