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DataRemote

Trust Center

Security & Compliance

From SOC 2 and GSA to carrier approvals and UL safety listings, DataRemote's hardware and operations are independently certified for mission-critical and life-safety deployments.

In Short

DataRemote holds independent security, carrier, and device certifications — including SOC 2 Type 1, GSA Schedule availability, UL and FCC listings, NFPA 72 alignment, and ISO 9001/14001/45001/27001 management systems. Our managed cellular POTS IN A BOX® appliances are designed to support the standards that apply to life-safety and regulated lines — NFPA 72 and UL 864 for fire alarm panels, ASME A17.1 and the ADA for elevator emergency phones, and FCC E-911 rules for voice — so those endpoints keep working after copper is gone. No vendor can guarantee compliance: the authority having jurisdiction and the applicable regulator determine that from your complete installation.

Independently certified

SOC 2 Type 1
GSA Multiple Award Schedule
UL 864
CAL FIRE
FDNY
AT&T FirstNet Trusted
AT&T
Verizon
T-Mobile

Most requested

Certifications by device

Which carriers have approved each POTS IN A BOX® appliance, and which device and component credentials each model carries. Every row is labeled with what the record actually is — a carrier approval, certification, listing, regulatory authorization, or manufacturer attestation — and each model links to its product page, where the published records and identifiers live.

Carrier approvals by device

Credential 90X1 90X2 VAB-1 CDS-9090 CDS-9010
AT&T logo AT&T Carrier approval
Verizon logo Verizon Carrier approval
T-Mobile logo T-Mobile Carrier approval
Bell logo Bell Carrier approval
AT&T FirstNet Trusted logo AT&T FirstNet Trusted Carrier approval
UScellular logo UScellular Carrier approval
Webbing logo Webbing Carrier approval

Device & component credentials by device

Credential 90X1 90X2 VAB-1 CDS-9090 CDS-9010
FCC logo FCC Regulatory authorization
PTCRB logo PTCRB Certification
IEEE logo IEEE Standard / code relevance
UL 62368-1 logo UL 62368-1 Certification
UL 864 logo UL 864 Certification
UL 60950-1 logo UL 60950-1 Certification
UL 2054 logo UL 2054 Certification
UN 38.3 logo UN 38.3 Transport test
CEC Appliance Efficiency logo CEC Appliance Efficiency Listing
DOE Energy Efficiency logo DOE Energy Efficiency Manufacturer attestation
TAA Compliant logo TAA Compliant Manufacturer attestation
NDAA §889 logo NDAA §889 Manufacturer attestation
NFPA 72 logo NFPA 72 Standard / code relevance
CAL FIRE logo CAL FIRE Listing
FDNY logo FDNY Listing

Comparing hardware specs too? The POTS IN A BOX® lineup page pairs these tables with a feature-by-feature appliance comparison.

The deadline is real

Why copper retirement is now a compliance problem

Copper isn't being upgraded — it's being switched off. The regulatory guardrails that once slowed that down are coming down too.

On March 26, 2026 the FCC adopted a Report and Order (FCC 26-19) that streamlines how carriers retire copper and discontinue legacy services — creating a uniform 31-day automatic-approval window for discontinuance applications, letting carriers grandfather legacy voice and low-speed data over copper through customer notice, and asserting federal preemption over state or local rules that would delay a retirement once federally authorized (FCC news release).

AT&T has publicly stated its intent to exit copper across the large majority of its wireline footprint by the end of 2029. Where a state has resisted, AT&T is now asking the FCC to clear the way: in May 2026 it filed a petition asking the Commission to declare that California rules cannot impede it from fully discontinuing POTS in the affected areas, and the FCC opened that petition for public comment (FCC Public Notice DA 26-520). Timing varies by carrier and wire center, and some states remain contested — but the direction is one-way.

For an ordinary phone, that's an inconvenience. For a fire alarm dialer, an elevator emergency phone, or a monitored security panel, a copper disconnect can mean the endpoint silently stops doing the one job a code requires of it — reporting an alarm, or connecting a trapped passenger to help. Doing nothing risks failed inspections, code violations, insurance exposure, and a life-safety gap that only surfaces during an emergency.

What's at stake

If a regulated or life-safety line loses its copper path with no replacement, the system it serves may no longer meet the code that governs it. Migrate ahead of your carrier's disconnect notice — not after — so inspections, monitoring, and emergency calling never lapse. See our copper-retirement action guide and POTS line replacement solution.

Requirements by endpoint

What each life-safety line has to do

Different endpoints answer to different codes. Here's what the standard requires — and how a managed cellular POTS replacement helps you meet it.

Fire alarm panels

NFPA 72 & UL 864

Fire alarm systems that historically dialed out over a copper POTS line must transmit alarm, supervisory, and trouble signals to a supervising (central) station, and the communication path must be supervised so a failure is detected and annunciated within a defined window.

What the standard requires

  • NFPA 72 (National Fire Alarm and Signaling Code) governs how alarm signals are transmitted and how the communication path is monitored for integrity.
  • UL 864 lists the control units and accessories used in fire alarm systems, including equipment that transmits alarm signals.
  • When copper is retired, a fire alarm dialer that relied on two analog lines needs a replacement transmission path that the AHJ will accept.

How DataRemote helps

DataRemote POTS IN A BOX® appliances used for fire alarm communication carry UL and FCC listings and provide a supervised, battery-backed cellular path designed to support NFPA 72 alarm-transmission requirements. They help facilities keep panels reporting after copper is gone — but the fire alarm system as installed is what the AHJ evaluates, so involve your alarm company and local authority.

Fire & burglar alarm communication

Elevator emergency phones

ASME A17.1 & the ADA

Passenger elevators must provide a two-way means of emergency communication that connects an occupant to live authorized personnel — not an automated system — and that line has to keep working during a power failure.

What the standard requires

  • ASME A17.1 (Safety Code for Elevators and Escalators) requires a two-way means of emergency communication in elevator cars, activated by a push button, connecting to authorized personnel.
  • The 2010 ADA Standards for Accessible Design (Section 407) add accessibility requirements — a "HELP" button with a tactile phone symbol and Braille, and a visual indication that the call was received.
  • When the copper line feeding the elevator phone is retired, entrapped passengers can lose their only link to help.

How DataRemote helps

DataRemote appliances give the elevator emergency phone a managed cellular line with battery backup, helping buildings keep that two-way path alive after copper retirement. Answering the call with live personnel and meeting the full ASME A17.1 and ADA feature set remain the building owner’s and elevator contractor’s responsibility.

Elevator emergency communication

Voice & E-911

Kari's Law & RAY BAUM'S Act

Any voice line that replaces copper has to keep working for emergency calling. For businesses running a phone system (an MLTS), two federal 911 laws also apply.

What the standard requires

  • Kari's Law requires multi-line telephone systems (MLTS) manufactured, imported, sold, or installed after February 16, 2020 to allow a caller to dial 911 directly, without a prefix such as “9,” and to send a notification when a 911 call is placed.
  • RAY BAUM'S Act (Section 506) requires a “dispatchable location” — a validated street address plus room, floor, or similar detail — to be conveyed with a 911 call.
  • A POTS replacement that dropped E-911 support would put both callers and operators at risk.

How DataRemote helps

DataRemote POTS IN A BOX® lines are built to deliver voice with E-911 so calls reach the correct PSAP. For businesses, the MLTS obligations under Kari’s Law and RAY BAUM’S Act — direct dialing, notification, and dispatchable location — are configured in your phone system, so plan the migration with your voice provider.

POTS line replacement

How to read this

DataRemote provides certified equipment and managed features that help meet and support these standards. It does not certify your building or system. Fire and elevator compliance is determined by the authority having jurisdiction based on your complete, installed system; 911 obligations are set by the FCC. Involve your alarm company, elevator contractor, voice provider, and local authority when you plan a migration.

Mission-critical compliance

Fire & Life Safety Certifications

Listings and compliance credentials that support dependable alarm, emergency, and life-safety communications.

Nationwide connectivity

Carrier certifications

Certifications across major North American carriers and global networks help ensure reliable, deployment-ready cellular connectivity.

Public-Sector Ready

Government Procurement

Contract vehicles and compliance credentials that simplify purchasing and support government procurement requirements.

Tested & Compliant

Product Safety & Regulatory

Product safety, radio, battery, energy, and transport certifications carried across the POTS IN A BOX® product line.

Industry Engagement

Industry Memberships

Memberships that connect DataRemote with organizations serving the alarm monitoring, fire protection, life-safety, and business communities.

Certifications

Manufacturing facility certifications

Our certified management systems support quality, environmental responsibility, workplace safety, responsible electronics manufacturing, greenhouse gas reporting, and information security.

Compliance frequently asked questions

Is a cellular POTS replacement UL 864 / NFPA 72 compliant for fire alarm panels?
DataRemote appliances used for fire alarm signal transmission carry UL and FCC listings and are designed to support the alarm-transmission and path-supervision requirements in NFPA 72. Compliance is never a property of one box, though — it is determined by the authority having jurisdiction (AHJ) based on your complete fire alarm system as installed. Always coordinate a copper-to-cellular migration with your alarm company and local fire authority.
Does DataRemote guarantee that my building is compliant?
No. DataRemote provides independently certified equipment and features that help you meet applicable standards, but no vendor can guarantee compliance. Regulatory and code compliance depends on your full installation and is determined by the relevant authority (for example, the AHJ for fire and elevator codes, or the FCC for 911 rules). We can supply the documentation your reviewers need.
What happens to my fire alarm dialer or elevator phone when AT&T retires copper?
A fire alarm dialer or elevator emergency phone that relies on an analog copper line loses its transmission path when that copper is retired. Without a replacement path, a fire panel can stop reporting to its central station and an entrapped elevator passenger can lose contact with help. A managed cellular POTS replacement gives those endpoints a supervised, battery-backed line so they keep functioning.
Do DataRemote lines still support E-911 and Kari’s Law?
Yes. DataRemote POTS IN A BOX® lines are built to deliver voice with E-911 so 911 calls reach the correct public safety answering point. For businesses running a multi-line telephone system, the direct-dial, notification, and dispatchable-location obligations of Kari’s Law and RAY BAUM’S Act are configured in the phone system itself, so include your voice provider in the migration plan.
When does copper retirement actually affect me?
In March 2026 the FCC adopted an order streamlining how carriers retire copper and discontinue legacy services, and AT&T has said it intends to exit copper across the large majority of its wireline footprint by the end of 2029. Timing varies by carrier and wire center, and in some states (such as California) the transition is still being contested at the FCC. The safe approach for any life-safety or regulated endpoint is to migrate on your schedule, before you receive a carrier disconnect notice.
Is DataRemote equipment approved for government procurement?
DataRemote is available through the GSA Multiple Award Schedule, and its appliances are TAA compliant and built on an NDAA Section 889 compliant supply chain. DataRemote also maintains SOC 2 Type 1 audited security controls and ISO-certified quality, environmental, safety, and information-security management systems.
What certifications and listings does DataRemote hold?
DataRemote holds company and security credentials (SOC 2 Type 1, GSA Multiple Award Schedule), carrier certifications on AT&T, Verizon, T-Mobile, UScellular, FirstNet, and Bell Canada, and device and component listings including FCC, PTCRB, UL 62368-1, UL 864, NFPA 72, TAA, and NDAA §889 — plus ISO 9001, 14001, 45001, and 27001 management-system certifications at the manufacturing facility.
How do I get compliance documentation for a procurement or security review?
Contact DataRemote to request certification documents, listing details, security questionnaires, and datasheets for your evaluation. Because compliance determinations rest with your reviewers and authorities, we aim to give your team the primary documentation it needs to complete an independent assessment.

Need documentation for procurement?

Request certification documents, listing details, security questionnaires, or compliance details for your evaluation.