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DataRemote

Business Continuity

Internet Backup & Cellular Failover

Keep your business online when your primary internet fails. Automatic 4G LTE and 5G cellular failover with up to 48 hours of battery backup — no manual intervention in supported configurations.

$5,600

Est. cost per minute of downtime

87%

Of businesses suffer multiple outages per year

4 hrs

Average time to detect and restore connectivity

Seconds

Automatic failover switching time in supported configurations

Internet backup and cellular failover appliance

Definition

What is internet backup with cellular failover?

Internet backup with cellular failover is a standby 5G/LTE connection, delivered by an on-site appliance, that takes over automatically when a site's primary internet circuit fails. The DataRemote appliance continuously monitors the primary connection — fiber, cable, or DSL — for packet loss, latency spikes, or complete link failure, and switches traffic to the cellular path within seconds of detecting a problem, with no manual intervention, so voice, point-of-sale, and other critical traffic stay online. When the primary circuit recovers, the appliance fails back automatically, keeping traffic optimized and cellular data costs controlled. Because the appliance also carries integrated battery backup — up to 48 hours, depending on model and load — failover keeps working through power outages as well as circuit outages. Wired circuits are themselves in transition as legacy copper-delivered services retire under the FCC's technology transitions framework, which makes an independent backup path more valuable, not less.

The Cost of Downtime

What does internet downtime cost?

Internet outages aren't just inconveniences — they stop transactions, disable security systems, disconnect remote workers, and put compliance at risk. Industry estimates put the average cost of downtime at roughly $5,600 per minute, most businesses suffer multiple outages a year, and detection plus restoration commonly takes hours when it depends on someone noticing the problem and opening a carrier ticket. While a site is offline, payment processing and point-of-sale halt, VoIP phones go dark, security cameras and alarm monitoring lose connectivity, and cloud-based tools become inaccessible. Automatic cellular failover exists to shrink that window from hours to seconds: the appliance detects the failure itself, switches traffic to 5G/LTE with no manual intervention, and fails back when the primary circuit recovers. DataRemote keeps your sites online automatically — and the Ara platform records every failover event so you know an outage happened even though nothing stopped working.

Why your business cannot afford downtime

  • Payment processing, POS systems, and e-commerce halt completely
  • VoIP phone systems and business communications go dark
  • Security cameras and alarm monitoring lose connectivity
  • Cloud-based tools, CRMs, and ERPs become inaccessible
  • Remote employees and branch offices are cut off entirely
5G cellular network connectivity

Features & Benefits

How does DataRemote keep sites online?

DataRemote appliances combine automatic failover, battery backup, and intelligent traffic management to keep your business online without manual intervention.

Zero-Touch Automatic Failover

Up to 48-Hour Battery Backup

SD-WAN & Traffic Intelligence

Dual SIM Carrier Diversity

Ara Device Management

Plug-and-Play Installation

How It Works

Automatic failover in four steps

01

Primary connection monitors continuously

The DataRemote appliance continuously monitors your primary internet connection — fiber, cable, or DSL — for packet loss, latency spikes, or complete link failure.

02

Outage detected within seconds

The moment a problem is detected — even a partial degradation that affects quality — the appliance triggers an automatic failover response within seconds.

03

Cellular backup activates automatically

The 4G LTE or 5G cellular backup link activates automatically, restoring internet connectivity with no manual intervention required.

04

Primary restored, failback is seamless

When the primary connection recovers, the appliance automatically switches back — keeping traffic optimized and costs controlled.

Video

See it in action

CDS-9010 Installation Video — AT&T LTE Backup

Step-by-step CDS-9010 installation for AT&T LTE Backup — SIM and antenna setup, network and analog connections, and verifying cellular failover.

Watch with transcript (4:30)

90X1 Fixed Wireless Access & Cellular Failover — Video

The 90X1 as fixed wireless access and automatic internet failover — one 5G appliance carrying analog lines and keeping the site's internet online.

Watch with transcript (1:28)

Bridging the Digital Divide: Internet for Students — Video

Connectivity is a prerequisite for learning — how DataRemote cellular appliances bring reliable internet to students and campuses without wired service.

Watch with transcript (0:54)

Browse the full video library

Frequently asked questions

What is automatic cellular failover?
Automatic cellular failover continuously monitors your primary internet connection and instantly switches traffic to a 5G/LTE cellular path the moment the wired circuit drops — with no manual intervention — so voice, point-of-sale, and other critical traffic stay online.
How long does the battery backup last during a power outage?
DataRemote appliances include integrated lithium battery backup rated for roughly 24 to 48 hours depending on the model (up to 48 hours on the 90X1 and 90X2), plus UPS power output for approved external devices, so connectivity survives extended outages.
Will failover interrupt active sessions?
Failover is designed to be fast and seamless. The appliance maintains connectivity by routing over cellular until the primary circuit recovers, minimizing disruption to ongoing business activities.
Do I need a technician on-site when an outage happens?
No. Failover is automatic, and the Ara device management platform provides proactive monitoring, live notifications, and remote diagnostics — eliminating a truck roll every time there is an outage.

Compliance note: DataRemote equipment is designed to support code-governed applications; it does not by itself guarantee code compliance. Final acceptance of any installation may depend on the product model, endpoint compatibility, installation, configuration, carrier, monitoring provider, the code edition in force, the jurisdiction, and the authority having jurisdiction. Certification and listing records are model-specific — see each product page and the issuing organization's own records.

Ready to protect your sites from outages?

Talk to a DataRemote specialist about automatic internet failover, deployment options, and the right appliance for your business.