Ara Device Management Platform
Key Features & Benefits
Simplify Device Management
Ara is a Device Management Platform, custom-designed for the provisioning, management, and troubleshooting of all DataRemote devices. It offers robust support and configuration features tailored to DataRemote’s POTS line replacement solutions.
Real-Time Device Access
✔ Always-on connection to devices
✔ Streamlined provisioning and troubleshooting
✔ Live diagnostic tools
Comprehensive RESTful API
✔ Scalable device management and control
✔ Easy provisioning and support system integration
✔ All device configurations accessible via API
Live Notifications for Device Monitoring
✔ Increased operational awareness
✔ Proactive issue resolution
✔ Reduced response time
Advanced Security Features
✔ Role-based user access control
✔ End-to-End encryption
✔ Flexible SSO integration options
Customizable Device Collection Hierarchy
✔ Effortless scalabaility for growing device networks
✔ Flexible grouping for targeted device management
✔ Optimized workflows for specific business needs
Unified User Experience
✔ Remote window into local device UI
✔ Efficient support staff training
✔ Intuitive navigation and control
We’ve Got You Covered
Delivering operational efficiency, cost reduction, and an unparalleled customer experience in a secure solution is the core mission of Ara.
Faster Provisioning
Guarantee provisioning efficiency through Ara’s efficient, accurate, and highly available systems
Fewer & Faster Truck Rolls
Reduce the number of truck rolls, decrease the mean time to repair, and make better-informed technicians
Advanced Monitoring
Monitor network availability, quality of service, FXS registrations, & more with Ara’s API & live notifications
Secure & Reliable
Build trust with Ara, knowing that all data and functionalities are protected, accurate, and reliable
Fewer & Shorter Service Calls
Improve first contact resolution rate, average handling time, and customer satisfaction
Build Add-On Services
Build addon services & products that go beyond Ara’s device management platform with API & live notifications
More Solutions to Streamline Your Business
POTS Line Replacement
Convert your analog POTS lines to IP with support for FAX, fire panel, burglar alarm, analog modem data, ring-down, voice & emergency lines, with full access to E-911.
Internet Backup & Cellular Failover
Never experience downtime again with DataRemote’s instant cellular failover and robust 24 to 48-hour battery backup solutions, ensuring continuous operation for your critical services.
