DataRemote

device management platform

Delivering operational efficiency, cost reduction, and an unparalleled customer experience in a secure solution is the core mission of DataRemote's Ara.

The Ara Device Management Platform is used for provisioning, troubleshooting, and organizing DataRemote’s devices. It is custom-designed to support all DataRemote products and their configuration parameters.

  • View the health of your DataRemote units, including service status, LTE signal strength, battery life, and power
  • Receive push notifications when the backup battery is activated or fails over to the secondary network
  • Establish role-based access capabilities, allowing account owners to delegate system monitoring responsibilities with ease

Product Description

Key Features & Benefits

REAL-TIME DEVICE ACCESS

✔ Always-on connection to devices
✔ Streamlined provisioning and troubleshooting
✔ Live diagnostic tools

COMPREHENSIVE RESTful API
✔ Scalable device management and control
✔ Easy provisioning and support system integration
✔ All device configurations accessible via API

LIVE NOTIFICATIONS FOR DEVICE MONITORING
✔ Increased operational awareness
✔ Proactive issue resolution
✔ Reduced response time

ADVANCED SECURITY FEATURES
✔ Role-based user access control
✔ End-to-End encryption
✔ Flexible SSO integration options

CUSTOMIZABLE DEVICE COLLECTION HIERARCHY
✔ Effortless scalability for growing device networks
✔ Flexible grouping for targeted device management
✔ Optimized workflows for specific business needs

UNIFIED USER EXPERIENCE
✔ Remote window into local device UI
✔ Efficient support staff training
✔ Intuitive navigation and control